PATIENT JOURNEY

Our friendly dentists will ensure you receive empathetic and quality care

BOOK YOUR APPOINTMENT

PATIENT JOURNEY

Our friendly dentists will ensure you receive empathetic and quality care

BOOK YOUR APPOINTMENT

Why Choose maldent dental

We understand visiting the dentist can be a source of stress and anxiety for many patients and we will do everything possible to ensure your visit is as relaxed as possible. We will talk you through every stage of any necessary dental treatment and answer any questions you might have. At Maldent we are dedicated to patient care and wellbeing.

What to Expect When Visiting Maldent

- A few days before your appointment you should receive a confirmation e-mail and/or text. Please ensure we have both your correct email and mobile number.
- We ask all patients to fill in their Medical History questionnaire online. This is available on the Patient Portal – a link will be sent by email and this is also available on our website.
- 48 hours beforehand you will usually receive a confirmation text, asking you to confirm your appointment. Please respond as requested.
- On the day of the appointment please attend 5 minutes before your appointment time. If you are late, we may not be able to see you.
- We would ask that you attend the appointment alone, unless you need a chaperone.
- Children should be accompanied to their appointment by one adult. Please do not bring other children with you, unless they are being seen as well.
- Please attend with the minimum of personal belongings. For hygiene, we request no food is brought to the premises – if you are attending for treatment, please bring a bottle of water if you require a drink after.

- When you reach the practice, please ring the buzzer. Once inside, please clean your hands using the hand gel sanitiser conveniently located in front of you.
- In the waiting room, face coverings are no longer mandatory, but please be mindful of other patients, who may want to maintain social distancing .
- At your appointment time, you will be called into the surgery. The surgery door will be closed, as much as possible, for the duration of the appointment.
- All staff will be wearing appropriate PPE, as recommended by Public Health England.
- Following treatment, please return to reception to settle your account and to book your next appointment.
- If no further treatment is required, please book your next routine check up
- Please sanitise your hands prior to leaving.

We greatly appreciate your assistance in following these steps, which will help the smooth running of the practice, and keeping our patients and staff safe.

Our Practice History

Maldent was established by Dr Michael Wieder in 1985, taking over the existing dental surgery located at 34 Malden Road. In his time as principal dentist of the practice, Dr Michael has overseen several renovations of the practice, including expanding from a single surgery suite...